General Terms and Conditions

General terms and conditions for EasyStrap

1. Company information

EasyStrap is a business based in Sweden, specializing in the sale of ski carrying straps for all age groups.

2. Product information

We offer ski carrying straps, adapted to suit a wide target group from children to adults and the elderly.

3. Payment methods

Payments can be made via Stripe, which includes options such as credit card, Swish, invoice, PayPal and Klarna.

4. Delivery terms

Orders are shipped once a week. Delivery time may vary depending on destination and delivery method.

5. Right of Withdrawal and Returns

Customers have the right to cancel their purchase within 14 days according to EU and Swedish law. In addition, we offer EasyStrap an extended 30-day return policy. To initiate a return, please contact us using the information in your order confirmation. The buyer is responsible for the return shipping costs.

6. Complaints

In the event of faulty or damaged products, please follow the instructions in the order confirmation to initiate a complaint. We comply with Swedish and European consumer purchase legislation.

7. Data Protection and Marketing

We process personal data in accordance with the GDPR and use it to manage orders and deliveries. We may also use your data to send marketing materials from EasyStrap or information from our other brands. Your information is never shared or sold to third parties.

8. Amendment of Terms

We reserve the right to change these terms and conditions. Any changes will be communicated via our website or email to existing customers. We recommend that you review these terms and conditions regularly to stay up to date.